Delete Your Account & Data

You can permanently delete your Vital account and the data associated with it at any time. This page, provided by Elconex Private Limited (the company behind Vital), explains exactly how — and what happens to your data.

Last updated: July 26, 2026

Request account deletion

Enter the email address associated with your Vital account and we will permanently delete your account and associated data. You do not need to reinstall the app to submit this request.

This opens your email app with a pre-filled request. Prefer to email us directly? Write to [email protected].

Delete from within the app

If you still have Vital installed, you can also start account deletion from inside the app:

  • Open Vital and go to your Profile / Settings.
  • Select Account, then choose Delete Account.
  • Confirm the request. Your account and data will be scheduled for deletion.

If you can’t access the app for any reason, use the request form above — it achieves the same result.

What gets deleted

When your deletion request is processed, we permanently remove the data tied to your account, including:

  • Your account profile — name, email address, password, linked Google account, and profile photo.
  • All reminders and events — birthdays, anniversaries, keep-in-touch contacts, and health routines.
  • Your tasks and their schedules.
  • Voice recordings you created and their transcriptions.
  • Your app settings, push notification token, and time zone.

We also ask the service providers that process data on our behalf to delete it from their systems.

What we may retain

We may retain a limited amount of information where necessary for legal compliance, security, or fraud prevention — for example, records we are required by law to keep. Any such data is kept only for as long as needed and is then deleted.

How long it takes

We aim to process account deletion requests promptly, and in any case within 30 days of receiving your request. If we need to verify that you own the account before deleting it, we may contact you at the email address you provide.

Need help?

If you have any questions about deleting your account or your data, see our Privacy Policy or email us at [email protected].